Frequently asked questions
What types of vehicles does ASTRA LUX offer?
How does ASTRA LUX ensure punctuality for DFW and DAL airport transfers?
Your time is non-negotiable. We monitor flight delays in real-time and guarantee chauffeurs arrive 15 minutes before your luggage.
Missed connection? We’ll adjust your pickup at no extra charge.
Can I book last-minute transportation for Dallas charity events?
Certainly. We reserve a portion of our fleet exclusively for urgent gala requests, including:
- Four-hour minimum notice
- Discreet backstage/valet coordination
- Complimentary champagne chilling*
Text ASTRA to +1 214 8859850 for VIP priority.
Can I schedule a pick-up in advance with ASTRA LUX?
Absolutely, ASTRA LUX allows you to schedule your pick-up in advance to ensure timely and efficient service.
Can I request a specific chauffeur for recurring corporate travel?
Absolutely. Our Platinum Tier clients receive dedicated chauffeurs familiar with their preferences (temperature, playlist, routes). Discretion is assured.
What sanitization protocols do you follow post-COVID?
Vehicles undergo hospital-grade cleaning between rides. HEPA filters, UV-C light treatment, and hypoallergenic interiors are standard.
What’s included in your ‘No Hidden Fees’ guarantee?
Your quote covers all costs: tolls, gratuity, and late-night surcharges. Unlike competitors, we itemize pricing upfront – view our transparent rate on rates and services page