Frequently asked questions

Yes, we specialize in luxury SUV airport transfers to and from DFW Airport, Dallas Love Field, and the JSX private terminal. Whether you're arriving on a commercial flight or a private jet, our professional chauffeurs ensure a seamless pickup experience. Every ride includes flight tracking, meet-and-greet options, and a smooth, quiet journey in a black-on-black SUV. No stress, no waiting — just elegant airport transportation tailored to your schedule.

Punctuality is our promise. We monitor flight arrival times in real-time and dispatch your chauffeur 15 minutes before your scheduled pickup — whether you're landing at DFW, Love Field, or JSX.

Your chauffeur will be waiting, luggage assistance ready, even if your flight is early or delayed. For early-morning flights or late-night returns, our 24/7 team ensures every airport ride starts — and ends — right on time.

Absolutely. With ASTRA LUX, you can pre-schedule your airport pickup weeks or even months in advance. Whether it's a business trip, vacation, or a returning client, we’ll confirm the details, track your flight, and dispatch your preferred SUV at the right time. Our booking system makes it easy to plan ahead, and your chauffeur will always be on location before you step off the plane.

Booking with ASTRA LUX is quick and effortless. Our online reservation form takes less than 90 seconds to complete — no app, no account required. Whether you need an SUV to DFW, a ride to Dallas Love Field, or a by-the-hour service, you can confirm your chauffeur in just a few clicks.
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Our fleet is built for comfort, elegance, and performance. We offer:

• Cadillac Escalades (premium full-size SUV)
• Chevrolet Suburbans
• Volvo XC90s
• Ford Expeditions
• Mercedes-Benz Sprinter Vans (ideal for groups)
  All vehicles are black-on-black, leather interior, with rear climate control and complimentary bottled water. Clean, discreet, and always on time.

Yes, you can. If you prefer a female chauffeur or wish to ride with the same trusted driver for repeat bookings, just let us know during your reservation. We understand that comfort and familiarity matter — and we’re happy to accommodate when availability allows.

ASTRA LUX proudly offers luxury black SUV service throughout the Dallas–Fort Worth Metroplex and surrounding areas. In addition to Dallas, we serve:

• Frisco
• Plano
• McKinney
• Allen
• Prosper
• The Colony
• Little Elm
• Carrollton
• Lewisville
• Flower Mound
• Southlake
• Coppell
• Grapevine
• Irving
• Las Colinas
• Richardson
• Garland
• Mesquite
• Rockwall
• Rowlett
• Grand Prairie
• Arlington
• Fort Worth
  Whether you need an airport transfer to DFW, a ride to downtown Dallas, or hourly service for a night out, ASTRA LUX is ready to deliver — with comfort, professionalism, and style.

Yes, we do. ASTRA LUX offers private long-distance SUV service between Dallas and other major Texas cities including:

• Austin (approx. 3–3.5 hours)
• Houston (approx. 4–4.5 hours)
• San Antonio, Waco, Tyler, and beyond

Ideal for business travelers, family trips, or last-minute escapes — our city-to-city service lets you skip airports and enjoy first-class comfort door-to-door.

Our hourly black SUV service is perfect for high-end events where timing, presentation, and discretion matter. ASTRA LUX regularly provides luxury transportation for:

• Weddings and rehearsal dinners 
• Birthday parties and anniversaries
• Corporate events and conferences
• Red-carpet galas, fashion shows, and fundraisers
• Night-out packages in Uptown, Highland Park, or Downtown Dallas
  Whether you need transportation for 3 hours or an entire evening, our chauffeurs stay on standby and adjust to your schedule. It’s the easiest way to move through the city in style.

Yes — ASTRA LUX offers same-day and last-minute black SUV service across Dallas, Fort Worth, and surrounding areas. If you need an urgent airport pickup, a professional driver for an unexpected meeting, or a backup ride for a canceled chauffeur, we’ve got you covered.
Our reservation team is available 24/7 to confirm availability and get you moving — fast, safely, and in luxury.

Yes — our pricing is 100% transparent and all-inclusive. When you book a ride with ASTRA LUX, your quote already includes:

Base fare
Toll charges
Gratuity for your chauffeur
Late-night or weekend surcharges
Airport pickup/drop-off fees
We don’t believe in hidden fees or surprise charges. What you see at booking is exactly what you pay — whether it’s an airport transfer, hourly SUV service, or a long-distance ride.

Your safety and comfort are our top priority. Every vehicle in the ASTRA LUX fleet is sanitized after each ride using hospital-grade, hypoallergenic cleaning products. We also:

Use HEPA cabin filters
Disinfect all high-touch surfaces
Offer complimentary hand sanitizer and bottled water
Require chauffeurs to follow hygiene protocols at all times
Whether you're riding to DFW or heading across the city, you can count on a clean, safe, and impeccably maintained vehicle — every time.

Certainly. We reserve a portion of our fleet exclusively for urgent gala requests, including:

• Four-hour minimum notice
• Discreet backstage/valet coordination
• Complimentary champagne chilling*
  Text ASTRA to +1 214 8859850  for VIP priority.

Absolutely, ASTRA LUX allows you to schedule your pick-up in advance to ensure timely and efficient service.

Absolutely. Our Platinum Tier clients receive dedicated chauffeurs familiar with their preferences (temperature, playlist, routes). Discretion is assured.

Your quote covers all costs: tolls, gratuity, and late-night surcharges. Unlike competitors, we itemize pricing upfront – view our transparent rate  on rates and services page 

Yes. The JSX private terminal at Dallas Love Field allows check-in just 20 minutes before departure, skipping TSA lines. Astra Lux chauffeurs coordinate drop-off and pickup times directly with your flight schedule, giving you a seamless “curb-to-cabin” experience. For travelers who value time, combining JSX with Astra Lux’s private black car service is the fastest way to fly in and out of Dallas.

Public transit options from DFW stop running late, and taxis often come with long waits or surge pricing. Astra Lux provides 24/7 black SUV chauffeur service, with guaranteed pickup at your terminal even on midnight arrivals. In just 20–25 minutes, you’ll reach Downtown Dallas in the comfort of an Escalade or Suburban, with flat rates and no hidden surcharges.

Rideshare wait times at DFW and DAL can reach 15–30 minutes during peak hours, and drivers may cancel if luggage or distance is inconvenient. With Astra Lux, your chauffeur is pre-booked and waiting inside or curbside, vehicles are luxury SUVs only (Escalade, Suburban, Volvo XC90, Expedition), and you get fixed flat rates. That’s why executives and frequent flyers choose Astra Lux instead of rideshares.